Account Settings

How do I cancel my account?

Removing the script from your website does NOT cancel a subscription. Monthly plans will continue to charge your card each month unless the account is canceled following the steps below: 1. From your Dashboard, click My Account > Subscription. Then, scroll to the bottom of the page and click Cancel my account. 2. A box will […]

How do I turn the collection script on or off?

You may turn your GetEmails collection script on or off at any time. There are two places you can toggle your script On or Off: Dashboard. My Account > Subscription. Note that if you run out of credits and do not have overages enabled, your script will turn off automatically until you’ve purchased additional credits.

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