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Account Settings


You can set up and change notifications for your billing, reports, loaded data, and if you’re nearing/exceeding your max plan. Here’s how to manage all of your notifications: 1. Go to My Account > Notifications from your GetEmails dashboard. 2. You will then see options to add recipients for notifications and also turn notifications on/off (YES/NO). Your […]

How do I reset my password?

If you’ve forgotten your password, you can reset it from the sign-in page at 1. Click Reset your password. 2. Type the login email address associated with your account, and click Send Me a Reset Email. Then, follow the instructions in the email you receive to reset your password.   If you’re already logged into your […]

How do I cancel or suspend my account?

Suspend Details: Script will be turned off until the account is reactivated You will be charged now for any current, unpaid overage fees Ability to log in and have access to contacts, data, and export/download files Reactivate account at any time Cancellation (Close) Details: Account data is deleted, and you cannot reopen the account at […]

How do I turn the collection script on or off?

You may turn your GetEmails collection script on or off at any time. There are two places you can toggle your script On or Off: Dashboard. My Account > Subscription. Note that if you run out of credits and do not have overages enabled, your script will turn off automatically until you’ve purchased additional credits.

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